Frequently Asked Questions |
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| Contact Information |
| Email address: info@awmedicalbilling.com |
| Q & A's |
| Q & A's How soon can you start with our service? One day if necessary, however we prefer 2 weeks to ensure the smoothest transition. Where does the reimbursements from insurance carriers go to? All reimbursements are sent directly to you. A&W Medical Billing will receive no payments from insurance carriers or patients. We do need a copy of the check and EOB for posting payments to patient accounts. What documentation is required to file a claim? We must receive a completed superbill which has been signed by the provider containing some of the following information: Patients name Date of service Name of insurance carrier CPT codes ICD-9 code(s) Referring physician's name and the referral # How will documentation get to your billing agency? We can receive information via fax, first-class mail, e-mail or we can arrange pick up if in a local area. How often are our claims processed? Usually within 24 hours of receipt. What are your rates? A&W Medical Billing rates are competitive and variable depending on the size and speciality of your practice. Will all claims be filed electronically? Yes, for those carriers that accept electronic billing. Some carriers still require manually filed claims. Are all unpaid claims followed up? Yes. A&W Medical Billing follows up on every claim until it is paid and makes the necessary amendments for future reference. How often do you send patient statements? Statements will be sent every 30 days until the account is paid. We will aggressively follow up on all outstanding balances. Do we bill secondary insurance companies? A&W Medical Billing will bill all primary and secondary insurance companies. What type of software do you use? We use the most recent version of Medisoft Advanced Patient Accounting. Why outsource with A&W Medical Billing LLC?  No computer system to learn. No costly annual software upgrades or maintainence. No patient calls to you regarding their bill. Significantly reduced hiring and training costs. No postage for mailing out statements No costly printing supplies Increased cash flow Faster reimbursement of claimsThis is just a sample of some of the savings you could benefit from by outsourcing your billing with A&W Medical Billing LLC. |
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